Senior-Fellow-in-Residence, Centre for Media, Technology and Democracy
Frances Haugen is an advocate for accountability & transparency in social media. Born in Iowa City, Iowa, Frances is the daughter of two professors and grew up attending the Iowa caucuses with her parents, instilling a strong sense of pride in democracy and responsibility for civic participation.
Frances holds a degree in Electrical and Computer Engineering from Olin College and a MBA from Harvard University. She is a specialist in algorithmic product management, having worked on ranking algorithms at Google, Pinterest, Yelp and Facebook. In 2019, she was recruited to Facebook to be the lead Product Manager on the Civic Misinformation team, which dealt with issues related to democracy and misinformation, and later also worked on counter-espionage.
During her time at Facebook, Frances became increasingly alarmed by the choices the company makes prioritizing their own profits over public safety and putting people's lives at risk. As a last resort and at great personal risk, Frances made the courageous decision to blow the whistle on Facebook. The initial reporting was done by the Wall Street Journal in what became known as “The Facebook Files”.
Since going public, Frances has testified in front of the US Congress, UK and EU Parliaments, the French Senate and National Assembly, and has engaged with lawmakers internationally on how to best address the negative externalities of social media platforms.
Frances has filed a series of complaints with the US Federal Government relating to Facebook (now named ‘Meta’) claiming that the company has been misleading the public and investors on how it handles issues such as climate change, misinformation, and hate speech, and the impact of its services on the mental health of children and young adults.
Frances fundamentally believes that the problems we are facing today with social media are solvable, and is dedicated to uniting people around the world to bring about change. We can have social media that brings out the best in humanity.